5.10 - Complaints policy
Complaints concerning requests for information:
It is important that this publication scheme meets your needs. If you find the scheme difficult to understand, please let us know. We also welcome suggestions as to how our scheme might be improved. Any questions, comments or complaints about this Scheme should, in the first instance, be directed to the Publication Scheme Co-ordinator below:
Head of Planning
Finance Service
Southampton Solent University
East Park terrace
Southampton
SO14 0RX
Tel: +44 (0) 23 8031 9275
Fax: +44 (0) 23 8023 3475
Email: freedom.information@solent.ac.uk|
Complaints concerning the operation of the Publication Scheme:
If you are in any way dissatisfied with the handling of your complaint, please contact the University's Deputy Vice Chancellor, Southampton Solent University, East Park Terrace, Southampton SO14 0YN.
If we are unable to resolve any complaint, you are entitled to contact the Information Commissioner's Office, the independent body who oversees the Freedom of Information Act:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
More information about the Freedom of Information Act is available on the Information Commissioner's website at: www.ico.gov.uk|
Disclaimer
The information herein was correct at the date of publication. Southampton Solent University cannot guarantee that this information will not be changed after the date of publication. Southampton Solent University is not responsible for the information contained in any external links used throughout the Publication Scheme.
Southampton Solent University also hold a Student Complaints Policy. |