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Monday 2 November 2015

Solent put Students 1st

Need a hand with anything? Let us help!

The first term of the 2015/16 academic year is well under way here at Solent and we hope everyone is settling in, making new friends, loving lectures and enjoying the ride.

However, university can often be daunting too, but don’t worry, help is at hand. Don’t suffer in silence, Solent has loads it can do to help students struggling with their studies or in need of advice about personal or practical issues. Here’s how:

Students 1st

Solent’s Students 1st team provide confidential specialist advice and support and can be found in the Student Hub, which is in a central location on the East Park Terrace campus, near the shop and the Dock restaurant.

The enquiry desk is manned by a team of student advisers, who can provide in-depth practical support in a confidential setting. They can also make appointments and referrals to other support services, including:

  • Access Solent for help with learning difficulties, mental health conditions, medical conditions, physical or sensory impairments and autism. This includes assessing needs and putting targeted learning support and other access strategies in place.
  • Chaplaincy for support on beliefs, whether this relates to religion or not.
  • Counselling, including talking therapy and hypnotherapy to help cope with emotional and mental health problems.
  • Funding advice on money and debt and general support with student finance to help manage and keep track of money.
  • Health and well-being includes information on local healthcare services and advice on any issues of a personal nature that may affect well-being or studies.
  • International advice for European Union and overseas students, helping adjust to living and studying in the UK, with advice on immigration and assisting with submitting Tier 4 applications that meet the requirements of the immigration rules.

To contact Students 1st, visit the team in the Student Hub, phone 023 8201 3427, use the live chat app on the student portal or email

Solent Students’ Union

The Students’ Union (SU) is an organisation that seeks to enrich student experience and open doors of opportunity for students throughout their life at university. It is independent of the University and is run for students by students.

The SU also provides help and support, and current Vice President Welfare and Community, Sam Spencer, can help with issues relating to housing, health and community relations.

Check out the latest SU campaign called ‘It’s OK not to be OK’. It aims to support students who have concerns about a range of things, including making friends and living away from home.

The SU is working to remove the stigma around mental health, too – students can get a #SOSUok wristband to support the cause and raise awareness.

The SU also offers help through an academic caseworker, who represents your interests, and an advice service, which deals with course- or study-related issues.