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Student support

Our courses are practical and career-driven, informed by our industry connections

Solent's the best uni in Hampshire for learning, teaching, academic support (NSS2025)

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All courses

Email - Open days

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Undergraduate virtual open day 04/03/2026

Join the panel for an in-depth discussion and Q&A about all things Solent! 

https://teams.microsoft.com/meet/37871527552161?p=qeS30USKEknhooZudO

Speak to our academic team about your course of interest and find out more about studying at Solent.

for student satisfaction (Complete University Guide 2025)

of UK unis for teaching quality, out of 131 institutions (Times Good University Guide 2025)

https://www.youtube.com/c/SolentUni/videos

External Relations

/open-days

Why not come to an on-campus open day? They're a perfect opportunity to talk to our lecturers and meet current students, discover our facilities and explore our campus and the city of Southampton. 

The Solent I see

[music plays]
Solent's facilities, including the nursing ward, TV studios, sport science labs, and maritime simulators. Also shows students enjoying the student lifestyle in the park and in Southampton.
Video ends with the Southampton Solent University logo.

The Solent I see. You need to see it, too. Because the Solent I see, sees me.

A woman wearing a high fashion outfit. Text reads: The Solent I see. Sees me.

solent-i-see

Find out what Southampton has to offer

Southampton: our city, our home

Video embed transcript for: Southampton: our city, our home.

Upbeat music plays in the background. 
An aerial shot of the city of Southampton is shown. 

Four students are shown on screen with a wave graphic show in the background along with the text, 'History'. A montage of shots show historical buildings around Southampton such as the Southampton walls, Tudor House and Castle Watergate. 

A student is looking as some artwork, then is transposed onto Southampton high street, then a moving graphic of waves is shown along with the words, 'Shopping', 'Thing to do'. A montage of a range of high street stores are shown. 

The sport location, 'Boulder shack' is shown in a montage, showing people climbing on indoor climbing walls. A person then hits a ball with a bat. 

A video of a person shaking a cocktail shaker in a baris shown with a wave graphic that animates in background, along with the words, 'Social', 'Nightlife'. A montage of of night life locations from around Southampton are shown including, bars, clubs and restaurants. 

A wall in Southampton with the words 'We march on' are shown, alongside the Southampton ('Saints') Football Club logo. A student is shown on screen with an animated wave graphic in the background along with the words, 'Sport'. A montage of sporting activities and locations around Southampton are shown including St Mary's Stadium, cricket and bowling. 

A student is shown near the harbour in Southampton with a range of luxury boats in the background. An animated wave graphic is shown alongside the words, 'Culture'. A montage of shots is shown including Southampton Guildhall, John Hansard Gallery, Southampton Pride event with large crowds of people celebrating, then a montage of graffiti art, Southampton art gallery, Showcase cinema, and bands playing on stage. 

Three students are walking along the harbourside, and an animated wave graphic is shown alongside the words, 'Open spaces'. A montage of shots are shown including the luxury boat harbour and ocean village in Southampton, student walking in the green parks, the New Forest with a person cycling in and out of the trees, people jet skiing and paddle boarding in the Solent sea. 

Students are shown on screen, with the wave graphic animated over the top, with the words 'Make waves', ending in an aerial shot of Southampton. 

Fade to a white screen with a red wave graphic animated, turning the screen red to reavel the Solent University logo, with the web address, www.solent.ac.uk

southampton-location-min

Student Hub

Find out about the support Solent's Student Hub provides to students

Video opens with shots of three members of the Student Hub team talking to camera, welcoming viewers to the student hub. Cuts to students walking through the Spark Atrium towards the Student Hub and entering and talking to an adviser.

Welcome to the Student Hub. Welcome to the Student Hub. Welcome to the student Hub. We are your first point of contact for any queries relating to your course or any personal matters which may be affecting your studies. We are here to support you throughout your journey as a student and if we cannot solve your query directly we can put you in touch with the team who can. 

We can see students walking into the Student Hub and then the camera pans round to show where the Hub's location is in the Spark building. We then see a member of the team opening the door to one of the private consultation rooms and a student following her in. We then see a student using one of the phones in the phone booths.

You can find us in the Student Village at the back of the Spark. We have consultation rooms for more private conversations and phone booths which you can use to directly contact other teams around the University. 

A member of the team is talking directly to camera. We then see shots of students in the Hub talking with an adviser, followed by the inside and the outside of the Hub.

You may have something simple like an issue with your campus card, or something more complex. We know that things don't always go as planned or as expected and our friendly and experienced advisers are here to help you. So whether it's to do with your course, for example you may need advice about getting an extension on an assignment, or maybe about your wellbeing; we can discuss your options provide advice on what to do next and, if needed, refer you to other services who can help. 

We are shown leaflets of the various services available to students in the Hub, then the various rooms and facilities available to students.

We have several specialists services available from the Student Hub including our disability advice team, student funding advice services, the mental health and well-being team, a spirituality and reflection service, and our safeguarding service. We also offer specialist support and advice for students who have experienced a sexual assault or harassment, we support LGBTQ plus students, and we also are a hate crime third party reporting centre.

A user is scrolling through the Student Hub page on the student portal website. We then see the student assistance programme app

To complement our face-to-face services, we have various self-service functions which you can access via either the portal or Gateway, including ordering a new campus card, requesting a student status letter, booking appointments with our support services, and applying for additional University grants and bursaries. All students also have access to the Student Assistance Programme provided by PAM Wellness. This support is available 24/7 via the app or over the phone. 

We see the Spark atrium, then shots of students and staff in the Hub, followed by a screenshot of the Hub's Instagram feed.

So there are various ways to access our services. The Hub is open Monday Friday - you can call us or arrange an appointment online we're available to contact any time via email at student dot hub at solent dot ac dot uk. You can also follow us on Instagram at solent student hub for all of the up to date news. We wish you an enjoyable student journey and we are here if you need us.

Solent's brand graphic. A red wave made of multiple thin strips appears from left of screen, rippling across left to right, before curving back across the camera and filling the screen with red. The red shrinks down to the Solent logo in centre screen: a red circle with white text reading Solent University, Southampton.

student-hub-video

Solent's Student Hub

Student funding

Hello. We are the student funding team. We offer advice and guidance to prospective and current students on all aspects of the government student finance system, eligibility for state benefits, and the additional grants and bursaries available from the University.

The student funding advisors provide advice on a wide range of topics including eligibility for the government tuition fee and maintenance loans, applying for independent status, and special support loans and grants for dependents. If you need guidance on the impact on student finance of suspending or withdrawing from studies, including for compelling personal reasons, we can support you in that journey. 
We can also help with looking into any NHS funding; applying for state benefits, including Universal Credit; personal independent payments; as well as federal aid for American students. 

The student funding advisor can carry out financial health checks to ensure that you have been assessed correctly for student finance and are receiving all the statutory and additional university funding available to you.
We can contact student finance with you to discuss any queries and, if appropriate, refer you to specialist organisations. 
We are aware of the increased cost of living for students and have additional university grants and bursaries that are available. These include financial support for students with dependants, those with caring responsibilities, care experienced and estranged students, as well as those who have extra course costs and utility bills, and those who require IT equipment or a diagnostic assessment.
We also offer support to students who would like to do an unpaid placement or volunteering, as well as a general support grant for those in financial difficulty. We work closely with other departments including the Student Hub, disability advice team, income team, and student registry. When advising you we ensure that we provide the best service to you. We are available to meet in person, via teams, or phone call, and via email at student dot funding at solent dot ac dot uk. 
Come to the Student Hub - we are always here to support you on your student Journey at Solent.

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