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This accessibility statement applies to the Solent University website: https://www.solent.ac.uk.

This website is run by Solent University. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver.

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot change colours, contrast levels and font sizes on the page, but you may be able to do this from your browser.
  • You cannot modify the line height or spacing of text.
  • Most older PDF documents are not fully accessible to screen reader software.
  • Some videos may not have captions.
  • Some sections of our website may be difficult to navigate using just a keyboard.
  • Some links may have the same name.
  • A screen reader may not fully work, or may be confusing, on sections of the website.
  • There is a skip to main content button on our pages, but this may not always take users to the right section.

Feedback and contact information

We welcome your feedback on the accessibility of the Solent University website. Please let us know if you encounter accessibility barriers on the website:

  • Phone: 023 8201 3000
  • Email: webrequests@solent.ac.uk
  • Visitor address: Solent University, East Park Terrace, Southampton, SO14 0YN
  • Postal address: Solent University, East Park Terrace, Southampton, SO14 0YN

We try to respond to feedback within three working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: webrequests@solent.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Solent University is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Despite our best efforts to ensure accessibility of the Solent University website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  1. iFrame is missing a title: The iFrame has no 'title' attribute or the 'title' attribute is empty. Some iFrames have been added to the website without a title being added by the editor.

    We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Link text used for multiple different destinations: The same link text is used for links going to different destinations. Users might not know the difference if they are not somehow explained.

    We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Image with no alt attribute: The image does not have an 'alt' attribute (alt="").

    Due to the way some images are configured in the CMS we are unable to add an alt attribute. We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. HTML is used to format content: Presentational attributes such as ‘border’, ‘align’, or ‘bgcolor’ are used. CSS should be used for styling instead.

    We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Missing required WAI-ARIA states or properties: The WAI-ARIA element does not follow the specification in regards to which states and properties should be present for this type of element.

    This is an historic issue we have identified from the previous website redevelopment. We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Bold tag used to format text: The ‘bold’ tag is used to highlight text.

    We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Image link is missing alternative text: The image link is missing an alternative text stating the purpose of the link.

    Due to the way some components are configured in the CMS we are unable to add an image alt text. We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Alternative text for image is identical to link text: The alternative text for an image link is a repetition of the adjacent link text.

    Due to the way some components are configured in the CMS we are unable to add a different image alt text. We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. The image does not have the correct alternative: The image does not have an alt text which indicates that the image is used for decorative purposes. At the same time there is a mouse over text (title attribute) present on the image.

    Due to the way some components are configured in the CMS we are unable to add a different image alt text. We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Heading is missing text: An empty heading occurs.

    We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Colour contrast is insufficient: The colour of the text and the colour of the background are no in sufficient contrast to each other.

    We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.
  1. Headings are not nested properly: The headings on the page must be hierarchically organised.

    We are in the process of redesigning and redeveloping the entire website to ensure all areas are accessible.

If you encounter any of these issues please contact webrequests@solent.ac.uk for further support and information.

Disproportionate burden

PDFs and other documents
While every effort has been made to ensure pdf documents retain some consistency by providing templates, pdf documents are created, edited and uploaded to the website by a number of different members of staff. The resource within the team which manages the University’s websites is such that it would not be possible to thoroughly and manually check each document and its iteration that is uploaded to the website. The nature of many of these documents also mean that most of them cannot be turned into HTML pages.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are reviewing all the University’s websites to identify where we plan to improve accessibility. Requirement to meet accessibility standards has been written into our ‘definition of done’ for all work undertaken on our websites.

Preparation of this accessibility statement

This statement was prepared on 9 November 2020. It was last reviewed on 9 November 2020.

This website is tested each week as we continually monitor the accessibility level of this website using software called Site Improve. During our design and development processes we use third party add-ons to test the accessibility of the designs and components we create.

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