Abstract

The purpose of this research is to study the market of automotive parts and investigate the current factors affecting this car parts industry. The supply chains have suffered after the Covid-19 pandemic of 2020 and the Russian-Ukrainian war of 2022. Automobile and spare part costs are skyrocketing and customers who need to purchase auto parts are switching from local to online marketplaces as a result.

Because spare parts require complex categorisation to improve the buying experience and reduce search time, spare part markets on social media platforms like Facebook cannot provide the best marketing strategy. Automobile industry OEMs rely largely on spare parts for their financial viability, and companies are always striving to enhance their production processes. Furthermore, because products must be distributed and sent across long distances with a rigorous deadline and delivery dependability standard, sophisticated logistical arrangements are necessary.

This project has researched and identified the technical and functional requirements of an online marketplace that links buyers and suppliers of economical spare parts. A user-friendly layout and a user experience that puts the car owner first will be provided through the website. The developed prototype is designed and shaped based on applied quantitative and qualitative research and evaluated results from research papers and a final survey to test the software using the technology acceptance model.

According to the research results, many of the people who tested the website felt that its features were useful and that they would use it again in the future. Finally, the website I created seems to have more features than the apps that are now available, and the research questions are resolved because I was able to sell vehicle parts at a reasonable cost and bridge the gap between car owners and industry professionals.

Challenges Facing Car Owners Buying Spare Parts: Developing Online Platform for Car Parts and Consulting Service