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Operations/Departmental Manager Apprenticeship


If you need to be able to deliver operational plans, lead teams, manage change and resources and achieve operational or departmental objectives as part of your organisation’s strategy, this apprenticeship is for you.

Designed for new managers and leaders looking to develop their skills at managing a team, the apprenticeship incorporates the latest knowledge from the L5 Diploma from the Chartered Management Institute through taught sessions at our Southampton campus – then gives you the chance to put your new knowledge into practice in your own workplace, tailoring your skills to your organisation’s unique characteristics and culture, and honing the behaviours required to achieve the apprenticeship.

As and apprentice you pay no course fees, with costs covered by your employer’s apprenticeship levy (and SMEs paying only 5% of the full course cost). Over 24 months you will study the units from the Chartered Management Institute through fortnightly face-to-face study sessions, building up a network of peers from a wide range of organisations and industries – and building a strong foundation of management experience to help you work towards Chartered Manager status in the future.

Your employer will allow you 20% of your working week to develop yourself, while you can applying what you have learnt back in the workplace, guided by your tutors in conjunction with your employer.

For apprentices

For employers

Apprenticeships can add value at all levels of your business:

  • Upskill your staff with industry relevant qualifications.
  • Drive an increase in productivity.
  • Promote long-term loyalty and reduce staff turnover.
  • Reduce the cost of qualifications and training.
  • Develop staff with a minimum of interruption to day-to-day operations.
  • Offer genuine opportunities for personal development to both full-and part-time staff.
  • Scale your business with the help of an increasingly skilled workforce.
For employers

For apprentices

Here's what a higher or degree apprenticeship can offer you:

  • A combination of on-the-job and academic study which is relevant and applied.
  • A continued wage and contract of employment which includes all the same benefits as any employee.
  • A higher or degree qualification which is recognised, transferrable and the same level as if achieved through traditional study routes.
  • A debt free future with zero tuition fees. (Please note, as apprenticeships are funded by employers, apprentices are not eligible to apply for Student Loans Company loans)
  • An opportunity to develop new skills and progress within your industry.

What does this course lead to?

This apprenticeship is an essential step in your management career, helping build a strong foundation for a future career and laying a clear pathway to Chartered Manager status and senior management positions.

Who is this course for?

This apprenticeship is developed for professionals from a wide range of industries and organisations, who are new to management or looking to develop their existing skills with the latest theory and thinking. Roles may include: operations manager, regional manager, divisional manager, department manager and specialist managers.


Our vibrant campus brings state-of-the-art facilities to enhance your learning and elevate your student experience. Our award-winning teaching building, The Spark is centred around students and offers a stimulating study environment with flexible learning spaces.

Away from studying, why not try out the gyms, fitness studios and sports halls in our £28 million Sports Complex, or watch a blockbuster film at our student-run cinema with Dolby Atmos audio.

Come to an open day

Fancy a sneak peek? Take a look around!

    Meet the team

    The apprenticeship teaching team are experienced both in industry and in academia, and are ideally placed to support apprentices on their learning journey.

    The University cannot guarantee any particular members of staff will teach specific aspects of the course in the future, but will endeavour to ensure the teaching team maintains their balance of experience and qualifications.


      Contact our apprenticeships team to discuss your needs

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      Contact our admissions team for any questions about the course

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