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Below are the top things you need to know to help you keep yourself and others safe on campus, and a couple of videos to show you what to expect when you're here. Our Student Charter has also been updated to reflect Solent's commitment to protect students, staff and the wider community during Covid-19. Please make yourself aware of the commitment and the Charter that you have signed up to when enrolling at Solent.

Semester 2 and returning to Solent

In order to comply with Government guidelines and legislation for this new lockdown, we are having to make some further changes to our plans for this semester.  

What this means for our students, and the actions you need to take are detailed below.

Course dates and online learning

  • All courses for semester 2 start dates (unless you have been otherwise informed by your course leader) learning will be fully online until further notice.
  • Where other face-to-face teaching is needed, this will be scheduled to begin from mid-February (unless you have been otherwise informed by your course leader).
  • Your course leader will continue to communicate with you directly about any change to or impact on your studies as we move forward. However, if you have any questions, please contact them directly or check the full details of your timetable here.

Start dates

25 January 2021

  • Foundation and first-year students

1 February 2021

  • Second-year, third-year and postgraduate students

Students on campus and travel plans

  • If you haven’t yet travelled to Southampton, you should remain where you are until you have any face-to-face sessions confirmed by your course leader.  
  • If you are already in Southampton, tyou should remain here rather than travelling back to your home address.  
  • If you are travelling from overseas, you will need to follow all relevant quarantine rules. You will find the latest information on what this means for you here, including whether you will need to self-isolate and whether you can end this isolation period early via ‘Test to Release’. More details and FAQs for our international students are also available here.

Covid-19 testing

It is essential that every student returning to student accommodation or attending campus for lessons, study or assessments is tested weekly for Covid-19.

Our facilities

  • Our library is now closed (from 5 January), with a click and collect service for books and laptops, and its wide range of digital resources and online learning support will remain available. You can find more details on the library website, and the Covid Library Guide.
  • There is also library support available via Live Chat 24-hours a day, seven days a week.
  • Loan periods on print books and laptops will be automatically extended, so please don’t worry about returning items to the library until the building re-opens.
  • For those students who need an appropriate study-space, the atrium of the Spark will remain open to be used.

Helping you to succeed

We know that working under these Government restrictions is challenging and we will continue to do everything we can to ensure there is no detrimental impact on your learning.

We have extended and amended our ‘no detriment’ measures for 2020/21 - ‘no-detriment – phase 2’. We have put together a short summary of these new measures, plus some more detailed FAQs, so you can find out what they mean for you and your academic studies. Please take a look here, and if you have any questions your course leader will be happy to answer them.

You also have a huge range of resources available to you to ensure you can access help and guidance whenever you need it – from the academic support available through your course tutors to the Succeed at Solent study skills site. You can also get in touch with the Student Hub, Learning Technologies and IT teams, who are available to answer any questions you may have and help you continue your studies successfully.


I have Covid symptoms - what should I do?

If you are living in a University residence

  • Contact the Residence Team and email covid.support@solent.ac.uk.
  • Request a test and notify the Residence Team of the result.
  • Self-isolate until the results come back.
  • All students in the same ‘household’ or flat group will also be advised to self-isolate until the results of the test are known.

I have tested positive for Covid what should I do?

  • Email covid.support@solent.ac.uk to let them know and continue to follow government guidelines.

  • You may be placed in quarantine if difficult to self-isolate in your own room.

  • Flat occupants to be advised to self-isolate for 14 days. Guidance on self-isolation and support will be provided.

I have tested negative for Covid do I need to do anything?

  • Yes, please email covid.support@solent.ac.uk to confirm this. You and members of your ‘household’ or flat group can also come out of isolation, unless one of them has symptoms.

If you are living in private accommodation/at home

  • Email the Student Hub using covid.support@solent.ac.uk to alert them, with name/student number/accommodation details. If in privately owned student residences, you must follow any procedures issued by that residence.
  • Get a test and follow government guidelines,
  • Notify covid.support@solent.ac.uk of the result.
  • Self-isolate until results have come back. If in a shared flat, all students should self-isolate until the results of the test are known.

I have tested positive for Covid, what should I do?

  • Email covid.support@solent.ac.uk to confirm this and continue to follow government guidelines. Flat occupants will be advised to self-isolate for 14 days. Guidance on self-isolation and support will be provided.

I’ve tested negative, do I need to do anything?

  • Yes. Email covid.support@solent.ac.uk to notify them.
  • You and any housemates can come out of isolation, unless anyone has symptoms.

Isolation guidelines - when to self-isolate

You must self-isolate immediately if:

  • You have any symptoms of coronavirus (a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste).
  • You've tested positive for coronavirus – this means you have coronavirus.
  • You live with someone who has symptoms or tested positive.
  • Someone in your support bubble has symptoms or tested positive.
  • You're told to self-isolate by NHS Test and Trace or the NHS Covid-19 app.

If you think you've been in contact with someone who has coronavirus, but you do not have symptoms and have not been told to self-isolate, continue to follow social distancing advice.

By isolating, you protect your friends, family and community by halting the transmission of the virus. Isolating is challenging – physically and mentally. It may make you feel lonely, sad or anxious – but you are not alone. There is a range of support available that can help you get through isolation.

Graphic showing isolation timeline for students living in halls or multi-person household

Timelines

  • If you have symptoms, isolate for at least 10 days from when symptoms start.
  • If you don’t have symptoms but have tested positive, isolate for at least 10 days from the day the test was taken (If you develop symptoms during this isolation period, restart 10-day isolation from the day you develop symptoms).
  • If you live with others, all household members (not the original positive case) must stay in their accommodation and isolate for 14 days. The 14-day period starts from the day the first person became ill or if no symptoms, from the day their test was taken.
  • If anyone else in the household then starts displaying symptoms, they must get a test and stay in accommodation for 10 days from when their symptoms appear, regardless of what day they are on in the original 14-day isolation.
  • If you continue to feel unwell or show symptoms beyond your period of isolation you should continue to isolate. If you feel worse, you should seek medical assistance.
  • If the NHS Test and Trace app informs you that your isolation period is shorter than shown above (which may be due to the date you were tested or became symptomatic) or longer (they may be telling you to isolate because of a contact that you are not aware of), follow the advice on the app and let the residences manager know.
  • If you have been told to isolate by NHS Test and Trace because you have been in close contact with someone, the rest of your household do not need to isolate.
  • If, once the isolation period has passed for everyone in your household, you, or someone in your household, develops symptoms for a second time or tests positive again, NHS guidelines state you and your household must isolate again. Click here to read the NHS guidelines.

Please contact covid.support@solent.ac.uk if you require any further advice or guidance.

How do I obtain a test? 

It is essential that every student returning to student accommodation or attending campus for lessons, study or assessments is tested weekly for Covid-19.  

Make sure you are clear about the symptoms of coronavirus and when you should get a test. If you have any of the following symptoms, you should get a test:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste.

Advice is provided on the Southampton City Council website for Southampton residents. Alternatively, you can book a test online at GOV.UK, or by calling NHS 119.

You can be tested in one of the following ways:

  • Visit the NHS website to book a free test.
  • Request a home testing kit.
  • Attend a drive through testing site (appointment required).
  • Attend a Southampton local walk-through testing site (appointment required) at:
    • Southampton Guildhall, city centre (SO14 7LP)
    • Marlborough Road (South) car park, Shirley (SO16 3ND)
    • Woodley Road car park, Woolston (SO19 9DW)

Remember - you should remain in your halls or private accommodation, rather than travel home, if: you have symptoms, you have to isolate, there are additional restrictions imposed locally, or there is an outbreak on campus or in your accommodation.


Top things to remember when coming on to campus

  • Complete your 'return to campus' training on SOL.
  • Swipe your campus card when entering buildings and signing into sessions on site.
  • Wear a face covering when moving around campus.
  • The Government has advised that face coverings should be used in all University learning environments
  • Use the hand sanitiser and one-way systems provided.
  • Remember to pre-book the use of on-campus facilities, including the library, editing suites and studios.
  • Keep checking these pages for updated info and FAQs.

 

Thank you for helping us keep you safe!

Course delivery

In collaboration with our Students’ Union, we have worked hard to ensure we provide you with a learning journey that supports both wholly online and hybrid delivery.

Using a combination of videos, discussion forums, hyperlinks and text your course pages will:

  • introduce you to your course team
  • show your learning outcomes
  • show what you will study and how you will be assessed
  • show the activities you can engage in, both at a course level and across the University
  • show how your voice feeds into improvements through course representation and the student union and more

Your module pages will:

  • introduce you to your module team
  • show you what you will be studying and how you will interact with the lecturers and the students, how and when you will be assessed
  • give you access to the topics you will be studying
  • provide resources, activities and the support you can access to achieve your potential.

Your course and module pages within our online learning environment are safe spaces only accessible to students enrolled on the course or module. This gives you a private space for class discussion and sharing of ideas.

Online delivery

What does online delivery mean exactly? How will I be taught?

You will be taught exclusively on a digital basis, but rest assured this is not a self-taught course - you are simply being taught in a different way.

You will be provided with a lecture which will be shorter in length and interspersed with engaging activities.

The lecture and activities will be flexible, so it is easier for you to access at a time that suits you and you can stop and start these to maximise your understanding of the topic.

However, you will need to complete watching the lecture and the activities before the next learning session.

Throughout the week there will be timetabled opportunities to meet your lecturers and other students on your course. You will work in groups on real world industry relevant problems which will help you to apply your learning and get feedback from your lecturers and other students. All of this will help you to engage with large and small groups, so you can strengthen your ‘voice’ and your confidence.

Timetabled activities will be supplemented by guided learning opportunities to prepare for assessments and to ensure you gain the confidence and employability skills for your future career.

We use a virtual learning environment which will host your accessible course and module information.

How many hours of teaching will there be?

You will receive the same hours of guided learning and teaching as if you were on campus but this will be shaped differently to reflect the way people learn online.

You can also use our online learning platforms to arrange conversations and meetings with your classmates and smaller working groups outside of the formal timetabled sessions.

What sort of support will be available?

You will be supported to achieve your goals for assessment and learning through one-to-one contact with your lecturers, as well as access to fantastic set of tools and resources.

You will only be one click away from a member of Solent’s supportive and incredibly helpful staff. You can access support from the Student Hub, the Library and the Learning Technologies help desk. You can contact the teams via videoconferencing, telephone or email.

We also have comprehensive online support resources including our Learning Technologies Induction and a Succeed@Solent study skills package to help you study and learn online.

How will I be interacting with other students?

We know that students come to Solent to study, to enjoy university life and make friends. Knowing this, we have worked hard to provide you with the opportunities to interact with other students throughout your digital experience.

At the start of your course you can meet other students through the induction (also known as orientation) activities provided by the Students’ Union and your course. These will help you to make friends from your own course and across the university.

You will interact with other students through the learning and teaching sessions through group work and any group assignments you are set.

You will have fun with access to social events whether you are physically or virtually on campus. You will be provided with a calendar of activities created in collaboration with the Students’ Union ensuring you have opportunities throughout the year to make friends easily.

How practical will my course be if my course is to be delivered online?

Wherever possible we will provide online and self-directed activities to support the practical elements of your course. This may be through simulation, demonstration or group work tasks, depending on the nature of the course.

Will my course require specialist software?

No. If you are being taught wholly online it is because you do not require specialist software. You will be provided with access to video conferencing and free technologies that may be used on your course.

Will my attendance be monitored?

We monitor the attendance/engagement of all students and will continue to do so where study is online. If you are granted a Tier 4 visa and do not engage with your online studies the University will withdraw sponsorship and your visa will be cancelled.  

If I resume my course on campus, will the University help me find accommodation?

We have developed several additional, flexible accommodation options, designed to complement the different modes of study. These options allow students to apply for accommodation that best suits their needs, on a short-let basis (1 week to 1 month), for a semester, as well as the more traditional full academic year.

If we were unable to provide you with university accommodation, we have excellent relationships with accredited private accommodation providers within the city and can help you with advice and support.

Hybrid delivery

What does hybrid delivery mean exactly? How will I be taught? How much of my time will be physical and how much remote?

This means that your learning and teaching activities are designed to use both digital and onsite delivery, allowing a seamless transition between the two.

You are most likely studying on a hybrid course because your on-site access to specialist facilities is important for your learning outcomes in terms of knowledge and skills acquisition or for assessment.

The nature of your course will determine the balance of online and onsite delivery. But broadly speaking you will most likely be provided with an online lecture which will be shorter in length and interspersed with engaging activities.

The lecture and activities will be flexible, so it is easier for you to access these at a time that suits you and you can stop and start these to maximise your understanding of the topic.

However, you will need to complete watching the lecture and the activities before the next learning session.

Throughout the week there will be timetabled opportunities to meet your lecturers and other students on your course.

You will work in groups on real world industry relevant problems which will help you to apply your learning and get feedback from your lecturers and other students. All of this will help you to engage with large and small groups so you can strengthen your voice and your confidence.

We use a virtual learning environment which will host your accessible course and module information.

How much time am I allowed to spend on campus outside of lessons?

The library will be open for pre-booked resources and computers for study use.

There will be specialist facilities (eg, labs) made available on a pre-booked basis as appropriate to your course of study.

Pre-booking is required to manage numbers and ensure social distancing.

There will also be events held by the Students' Union and the student societies and these may take place on campus or in the local Southampton area.

General FAQs

What additional safety and wellbeing arrangements will there be if I stay in the University's accommodation?

The University is fully committed to following and adhering to UK Government guidance to ensure the safety and well-being of its students, including the residential experience.

The University is introducing a series of additional health, safety and well-being measures and initiatives at the residences. These include:

  • Installation of hand sanitiser stations at all residence entrances/exits.
  • Enhanced cleaning schedules for touchpoints and communal areas.
  • Hygiene keys will be issued to all residents for safer door opening.
  • Regular online - email and Facebook - safety messages and updates to all residents.
  • 24/7 qualified first aiders across the residences.
  • Options for online, telephone, or video meetings with staff at the Residences Hub.
  • Introduction of protective equipment for staff and perspex screens at the Residence Hub and reception areas.
  • Installation of directional and social distancing signage across the residences.
  • Installation of one way and ‘keep left’ routes across the residences.
  • Pre-booked timeslots available for moving in on the date you choose.
  • Procedures in place for overseas residents to self-isolate if required on arrival.
  • Programme of physically-distanced welcome activities to help you get to know your flatmates.
  • A programme of ‘residence life’ socially.distanced interest groups, online quizzes and activities.
  • Fast, reliable and secure wired and wireless internet in every room and all communal spaces.
  • Socially distanced group working areas at residences.
  • Individual post and parcel collection lockers.

What happens if I miss some lectures due to WiFi or laptop problems?

You can contact your lecturer who will work out with you a plan of action to cover the missed session(s).

Wherever possible lectures will be recorded and made available on the online learning systems in the appropriate ‘module’ page so you will be able to review and catch-up with sessions. These pages will contain a rich set of resources and activities to support your learning.

Will lectures be recorded?

Yes. They will be recorded so that you can access them flexibly. Recordings will be automatically uploaded and made available in your module page within 30 minutes of the end of the lecture.

What platforms will the University use to deliver courses online?

We will use a virtual learning environment which will host your course and module information. You will have access to this when you enrol on your course. This can be accessed via the internet on laptops or mobile devices and does not require you to have any specialist software on your part.

We will be primarily use Microsoft Teams as the videoconferencing platform and the university will make that available to you automatically.

At a course level you may be asked to download free technologies designed to allow collaboration with other students. You will be made aware of these by your course leader and if you are having difficulties you will be supported to access these by our Learning Technology team.

If I have a disability, how will I be supported through online or on a hybrid delivery?

Access Solent is the disability and neurodiversity service for students. Please refer to the Access Solent Solent Online Learning page for lots of helpful information about support at university. If you have diagnostic evidence, Access Solent can use this to set up support, including sharing information with your course and exam teams about support needs, advising on assistive technology to support with independent study and any specialist support available. We encourage students to have contact with their course team about any queries or concerns relating to remote learning.

If you have concerns about being able to access your course/learning or the campus due to your disability or health condition, it is important to contact Access Solent and your course team in advance so we can provide advice and guidance.

Access Solent are available for contact with students via email: access@solent.ac.uk, phone and Zoom/Skype if you have any queries and want to discuss and set up support. We look forward to hearing from you.

What should I do about accommodation?

Below are details on the range of options available in our University halls of residence. These options are available to anyone who is not already living in Solent student residences.

  • Standard accommodation contract, which runs for the full academic year (41 weeks, from 16 September 2020 to 1 July 2021). The start date will be adjusted to the date you wish to move into residences.

  • January start, which runs from early January to 1 July 2021.

  • Semester 2, which runs from mid-January to end-May 2021.

  • For exchange students and maritime cadets, alternative dates are available dependent on course requirements. Please contact accommodation@solent.ac.uk for more details.

Although the University has limited accommodation for continuing students, anyone who has not yet applied is welcomed to do so here – all the options above are available. Please let us know which dates you would like to book in the notes section of your application, and contact the accommodation team if you have any queries.

In addition to these options, the University has a flexible ‘short-stay’ option for all students (including maritime cadets) whose course is being delivered in a hybrid/block teaching format. This will allow for accommodation stays between 7 and 28 days. This option will be available to book online, subject to availability.

The University is also in close contact with private accommodation providers around the city and working closely with them, many of which are also able to provide flexible housing options.

If you have any questions, or would like to discuss how any of these options could work for you, please contact accommodation@solent.ac.uk.

If you have any questions about private accommodation, please take a look at this information sheet.

See our general FAQs on what to expect on campus

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