Ricky Mo

How did university prepare you for your career?

Solent University prepared me for my career in social work by teaching me about legislation, social work theories and methods, and interpersonal skills that would underpin my practice. The social work lecturers were always available to offer support and to impart their knowledge and experience to draw the best out of me.

Tell us a little about your career story so far

As my Level 6 placement was coming to an end, I was asked by a senior practitioner from a different department if I would like to work for them on a three-month contract. After two weeks, I was called into the office and told that they were not going to renew my contract as the learning disabilities team had requested that I work with them, carrying out Care Act assessments – I happily accepted the position. After a month of working with them, a permanent post came up and I was asked to apply. I got the job and began working with them full-time before I even graduated.

Tell us about what you're doing now and what it involves

A typical working day generally consists of responding to emails and making telephone calls to clients, other professionals, and service providers. All communication needs to be case-noted so that there is always a record of progress and outcomes. Sometimes it is required to visit a client to conduct an assessment of their care and support needs. Once this is done, the assessment needs to be typed up, followed by creating a support plan and a package of care to meet any identified needs.

What tips would you give to someone wanting a career in your industry?

• Document everything – if it is not recorded, it did not happen.
• Look at your tasks daily and prioritise accordingly.
• You will need to develop your emotional resilience –situations can become quite challenging, so you need to have strategies in place to maintain your own health and wellbeing.
• Ask if you don’t know – don’t feel embarrassed if you don’t know what to do.
• Take full advantage of any training – it is crucial to aid your continuing professional development.
• Make sure you take supervision – this is a good time to reflect on your practice, raise any concerns and be supported to gain some perspective on your workload.