Between 1989 and 1991, Susan was a claims advisor with CISBA P&I Club (then part of the Tindal Riley partnership).
Between 1991 and1993, she established a start-up educational project for the Institute of Chartered Shipbrokers with the Hogeschool Rotterdam & Omstreken (the Netherlands).
Susan delivers bespoke training programmes to commercial organisations on a national and international basis, as in recently:
- February 2016 for the Grain & Feed Trade Association, Minneapolis
- March 2016 for the Grain & Feed Trade Association and CBH Perth (Australia)
- November 2018 for Thomas Miller (P&I), London