Michelle Merry PCert
Associate Lecturer
Faculty of Business, Law and Digital Technologies
Biography
Michelle joined Solent in January 2020 as an associate lecturer, following 30 years in the tourism and aviation industries.
She has been based overseas working in tour operations and in aviation in the UK. She has held various roles within both industries, ranging from airline and airport operational management, to project management, learning and development, and executive coaching.
Further information
Industry experience
Overseas representative and tour operator office manager for the Canary Islands and Balearic Islands
Airport ground agent - Southampton Airport
Cabin crew, cabin crew trainer and performance manager - British Airways
Airport duty manager - Southampton Airport
Terminal operations manager - Terminal 5, Heathrow Airport
Operations project manager - Heathrow Airport
Leadership learning and development manager/executive coach - Heathrow Airport
Head of customer operations - Terminal 5
Research interests
Michelle's research interests lie in values led leadership and the neuroscience of leadership, sustainability in destination management, and planning in tourism and airport design for the future.
