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When an offer of accommodation is accepted, either online with an electronic signature, or by signing a paper copy of the Residence Agreement, a legal contract is formed and all parties are bound by its terms for the full duration of the contracted period.

Prior to taking up residence in the accommodation, applicants who do not, or are unable to, take up their studies may request to terminate the contract in writing to the accommodation office. 

Once the contract start date has passed and the student has taken up residence, no request to terminate the contract will be considered, with the exception of those citing exceptional circumstances, which have a detrimental effect on the resident's ability to reside within the accommodation. All such requests must be accompanied by supporting evidence.

Further information is available in the Terms of Residency

To cancel or request termination of contract please contact the accommodation office in writing by letter to:

The Accommodation Office
Solent University,
East Park Terrace,
Southampton,
Hampshire,
SO14 0RN

Alternatively, you can email the team using accommodation@solent.ac.uk.

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