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When an offer of accommodation is accepted and the Residency Agreement is signed, a legal contract is formed, and all parties are bound by its terms.

Once the room offer is confirmed and accepted, applicants may only request to terminate their accommodation contract if they do not, or are unable to take up their studies in September 2017. All requests to terminate the contract must be put in writing to the Accommodation Office.

To cancel or request termination of contract please contact the Accommodation Office in writing by letter to: The Accommodation Office, East Park Terrace, Southampton, Hampshire SO14 0RN, or email:

The right to cancel will be lost if we, with your consent start providing the accommodation (for example, you pick up the room keys and/or move in).

Cancellation charges

If an application is cancelled prior to receiving or accepting a room offer, no cancellation charges are due.

Requests to terminate before the contract start date and where the University is unable to re-allocate the room: £150.00 of the prepayment will be retained and £100.00 refunded.

Requests to terminate before the contract start date and where the University is able to re-allocate the room: a full refund of the prepayment will be made.

Requests to terminate received after the contract start date: the full prepayment of £250.00 will be retained.

Any payments received for parking will be fully refunded if a request to terminate the contract is received before the contract start date.

Before you apply for the student residences, please be sure this is where you want to live. Cancelling can incur a cost and once you’ve moved in the full Terms of Residence apply.

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