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When an offer of accommodation is accepted and the Residency Agreement is signed, a legal contract is formed, and all parties are bound by its terms.

Applicants may only request to terminate the contract if they do not, or are unable to take up their studies. All requests to terminate the contract must be put in writing to the accommodation office. If agreement is reached by the accommodation office to cancel the room offer before the contract start date, any prepayment made will be refunded. If the cancellation occurs after the contract start date, the full prepayment will be retained.

To cancel or request termination of contract please contact the accommodation office in writing by letter to:

The Accommodation Office
Southampton Solent University,
East Park Terrace,
Southampton,
Hampshire,
SO14 0RN

Alternatively, you can email the team using accommodation@solent.ac.uk.

Any payments received will be fully refunded if a request to terminate the contract is received before the contract start date.

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