This page contains important documents that form part of our terms and conditions.
When you receive your offer from us we advise you that "by accepting the offer and subsequently by enrolling on the course, you are agreeing to abide by the University’s regulations, policies and procedures."
This page provides you with the key policies that will affect you as a student and it is important that you carefully read each of the documents listed below, before accepting your offer. There are a number of circumstances in which the University may change details of your course or policies and regulations related to this and these are outlined in the summary document. If any changes are made, you will be kept informed of these.
A summary of terms and conditions for 2023 entry on Solent University undergraduate and postgraduate courses that are agreed to when accepting an offer and again when enrolling onto your course.
Download the summary of terms and conditions for 2023 entry
The student declaration confirms that you wish to enrol onto the course and accept specific University requirements.
Download the student declaration document
The University outlines the circumstances and process for recording of learning events by students in this policy.
Download the learning event recording policy
Download the Education Act 1994 code of practice
The assessment regulations outline the way the University will consider and make decisions regarding whether students have successfully completed units and awards, opportunities that will be made available to recover any academic deficit, along with requirements for progression between levels and the time limits for completing awards.
Download the assessment regulations
The extenuating circumstances policy explains how the University considers adverse situations that may effect a student’s performance during their course.
Download the extenuating circumstances policy
The student academic misconduct document identifies the principles, definitions and processes used by the University when considering various forms of academic misconduct.
Download the student academic misconduct policy
The University has a process for the recognition of prior learning and credit transfer which explains how the University will consider past experiences and awards as a way of achieving part of a Southampton Solent University award.
Download the recognition of prior learning and credit transfer document
The University policy for online submissions outlines expectations regarding on line submission of student assessed work and the associated assessment and data protection implications linked to it.
Download the online submissions policy
Fees and charges
The fees guidance documents confirm the tuition fees and other costs, along with details of payment requirements and any other charges.
For any queries regarding student fees, please contact the registry team: firstname.lastname@example.org.
The debt management policy outlines payment requirements and the actions the University will take to recover any outstanding payments.
Download the debt management policy
Notice of right to cancel
Once you have accepted an offer to study at Solent University (Firm or Insurance), you will be able to cancel your acceptance within 14 days without giving any reason.
The cancellation period will expire after 14 days from the date on which you accepted the offer, which is the date on which your contract with the University began.
To exercise your right to cancel, you must inform us of your decision to cancel this contract by a clear written statement, which may be sent by post or email.
Our contact details are:
East Park Terrace
Telephone: +44 023 8201 5066
Download a cancellation form for undergraduate or postgraduate courses
Complaints and appeals
The student complaint policy outlines the procedures to be followed where a student is not satisfied with an aspect of their learning experience or the service they experience.
Download the student complaints policy
The apprentice complaints policy outlines the procedures to be followed where an apprentice is not satisfied with an aspect of their learning experience or the service they experience.
Download the apprentice complaints policy
The employer complaints policy outlines the procedures to be followed where an employer is not satisfied with an aspect of the service provided by the University.
Download the employer complaints policy
If a student believes their outcomes from an assessment board are not correct this policy indicates the process to academic appeals policy.
Download the academic appeals policy
The students speak up policy is a guide and mechanism by which any student of the University can raise legitimate and genuine serious concerns about perceived behaviour and activities of staff or other Solent University students.
Download the students speak up policy
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