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High-quality teaching and learning

Through full engagement with the learning and teaching process; appropriate feedback for all assessments; participation in personal and professional development opportunities; and valuing and celebrating all achievement. 

A supportive atmosphere

Through access to a range of services that will help all students participate fully, including the Students' Union, Student Support Network, chaplaincy, health and wellbeing, financial advice and careers guidance.

A high-quality learning environment

Through the provision of facilities that are fit for purpose; staff who are professionally current and committed to their students; and students who are willing to work constructively with each other, their tutors and independently to enhance their learning experience.


Through the provision of accessible spaces to meet the diverse needs of our students and staff; a range of screening, assessment, learning and disability support; and a commitment to equal opportunities, supporting students and staff to succeed. 

Transparency and openness

Through encouraging and valuing all views via consultation and feedback in committees, focus groups and surveys; by providing information through a variety of media including the academic handbook, course handbook and on the portal; and through an accessible means of addressing concerns through the student academic appeals and complaints procedures.


Through a curriculum focused on real work; access to work-based learning, placements, enterprise and business start-up, volunteering and paid work opportunities; and careers advice and guidance. 

Social justice

Through a positive approach to outreach activities and an admissions policy which supports a wide range of entry routes; support for student-focused projects in the city; and support for relevant initiatives such as social enterprises and volunteering, which address social issues in a helpful way.

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