The certificate issued by the University as proof of conferment of an award is a unique and valuable document. It should be carefully preserved and kept safe.
The certificate shows your full name, course title, level of award, classification (if applicable) and the date of the award.
Certificates will be posted as soon as possible following publication of results.
The name shown on the certificate is taken from the student record system, provided by you at enrolment. This should be your full legal name, including any middle names. Initials will not be printed on certificates. It's not possible to alter the name on a certificate following its production. It's your responsibility to ensure that the details held on the student record system are accurate and up-to-date. If you think your details may be incorrect or need updating, please contact us:
Telephone: 023 8201 5200
Certificates will be posted in the autumn to the mailing address held on the student record system, although this is dependent on you not having any outstanding debt to the University. Items are sent by recorded delivery to UK addresses and by airmail to non-UK addresses. You can update your mailing address through the 'My details' section of the student portal.
Certificates sent by recorded delivery that can't be delivered by Royal Mail will be returned to the University and stored for one year following your ceremony. If your certificate is lost following posting, we will require payment to issue a duplicate if your enquiry is made more than six months after dispatch.
When you'll receive your certificate
Your certificate will be sent to your mailing address by recorded delivery (UK addresses) or Airmail (overseas addresses) as soon as possible. You should expect to receive your certificate in the autumn. Please remember, students must clear all debt to the University before their certificate is dispatched and, if required, must update their mailing address on the Portal by Friday 26 June 2020.
As your certificate is an important document which can be used for various purposes, the name which appears on it should be your full name as per your birth/marriage certificate including any middle names and without abbreviations, at the time of your award being taken to the exam board. Please ensure your name details are correct before you complete your course as costs will be incurred for reproduced certificates.
Award confirmation letter
Prior to your certificate being issued, if you require a letter confirming your award, please email firstname.lastname@example.org and include your full name, full course title and the address the letter is to be sent to. This letter will only be available following the publication and confirmation of your final award.
If you require a transcript of your final year results, please email email@example.com.
Certified certificate copies
A certified copy of your certificate can be produced if you send your original certificate with a covering letter outlining your request to the following address:
Policy, Governance and Information Service, A101
East Park Terrace
Hampshire SO14 OYN
Please send your certificate in a reinforced envelope by recorded delivery to ensure its safe delivery.
The European Diploma Supplement is a document containing detailed course content information and students' unit results. It was developed jointly by the European Commission, Council of Europe and UNESCO, and is now acknowledged as one of the key devices which supports the Bologna Process.
Diploma supplements will be produced for students who have completed their full award following the publication of their results.
European diploma supplements will be posted to students as soon as possible following publication of results.
European Diploma Supplements will be sent to the mailing address held on the student record system, although this is dependent on you not having any outstanding debt to the University. Items will be sent by recorded delivery to UK addresses and by air mail to non-UK addresses. You can update your mailing address through the 'My details' section of the student portal. Diploma Supplements that can't be delivered by Royal Mail will be returned to the University and stored for one year following your ceremony.
If the certificate that you were issued has been lost, damaged or destroyed, it may be possible for a duplicate certificate to be issued. Copies of certificates are not held on file and a duplicate must be requested. Only one version of a certificate can be in circulation at any one time and damaged certificates must be returned before a duplicate can be issued.
The name that appears on the certificate cannot be changed from that at the time of graduation. Exceptional circumstances may be considered at the discretion of the University.
To apply for a replacement certificate, please select the relevant option from the awarding bodies below.
Solent University certificates/post-2005 HNC/D certificates
If your degree was awarded by Solent University or your HNC/D was awarded post-2005, please download, complete and return the replacement certificate form.
Download a replacement certificate form
Higher National Certificate/Diploma (HNC/D) certificates (pre-2005)
If you have lost your HNC/D certificate, and were awarded prior to 2005, you must apply directly to Edexcel for a replacement copy.
Nottingham Trent University Certificates (pre-2005)
If your certificate was issued by Nottingham Trent University, please apply for a replacement certificate through the Nottingham Trent University online store.
City and Guilds Awards
If you completed a City and Guilds course or a Pitman Qualification, please visit the City and Guilds website and complete the online form.
Council for National Academic Awards (CNAA) degree
If you completed a CNAA awarded degree prior to 1992 please visit the Open University website for details on how to attain documentation of confirmation of your award.
College/Institute Certificates and Diplomas pre-1992
Replacement certification is not available for Institute Certificates or Diplomas. However, it may be possible to provide a letter of confirmation if the full course title and year of graduation can be confirmed. Please email firstname.lastname@example.org with full details of your name, course title and dates of attendance.
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