Mohammed is an active researcher in the School of Media Arts and Technology engaged in investigating management information systems, eGovernment implementation and technologies which have an impact on people, organisations and society. He has keen interests in applied inter-disciplinary research, where the theoretical framework of his computer science research is applied to real-world problems.
His research interests fall into four major categories:
- Human-computer interaction for web and mobile applications.
- Electronic government implementation and practices with focus on service integration.
- Electronic business and electronic commerce.
- Electronic learning.
One of his current projects involves the investigation of online public service integration. This study has thrown up some interesting results, as eGovernment initiatives in developing countries don’t seem to lack the technical infrastructure to successfully mature to integrated governments, as much they lack the underlying fundamentals in understanding the radical organisational shift that comes with the technology. Consequently, corruption, organisational resistance and participation have emerged as areas that need to be deeply tackled and addressed beforehand.
A further project investigates the integration between the backend technologies in terms of online service provision. He examined specific online public services provided by certain service providers, most of which are government agencies. A current, and very significant, project is investigating how eGovernment service integration can cope with a humanitarian crisis. With a team of researchers, he is looking at integrating health and social services, as two major service providers for the current Syrian refugee camp in Jordan.