Pam joined British Oxygen as a graduate commercial management trainee from UC Cardiff, with a degree in industrial relations and management. Qualifying as a chartered management accountant, she joined Unilever, becoming corporate management accountant at Quest International, operating in 23 countries, where she oversaw the integration of four acquisitions. From there, Pam moved into commercial management roles including positions in business improvement, leading the implementation of TQM and process improvement, and a secondment to the activity value analysis programme run with McKinsey, before becoming divisional marketing manager.
She joined Pfizer Global Research and Development as Business Manager for Regulatory Affairs, to develop the non-clinical business infrastructure, moving to European Operations and Public Affairs as Business Strategy Director. She worked on a diverse portfolio of business change crossing IT, Facilities and Engineering, Communications, Procurement and Public Affairs, before taking on an interim role in Security. This led to her appointment as Director Global Information Protection Programme, aimed at securing Pfizer R&D information assets, from whence she moved to a UK role restructuring Communications and External Affairs ending up as Director Science Communications, overseeing regional external affairs, internal communications and the corporate responsibility programme, winning a Business in the Community national award.
As a founder member, Pam set up a corporate responsibility consultancy and service company, which won regional New Growth Business of the Year in its third year. Then an established company, she moved on and took on a part-time lecturing role in further education being appointed, six months later, as curriculum team lead for AAT, CIPD and CMI courses with a very fast learning curve on QA.