Solent has lots of student support services. If you have concerns about your son or daughter, encourage them to contact our student support teams in the first instance.
Course support – Student Hub
The Student Hub can help with all course related enquiries including Council Tax exemption letters, confirmation of study letters, replacement campus cards, extenuating circumstance requests, results queries and general information and advice.
Students can visit any time - no appointments are necessary. Tel: 023 8201 5200 Email: email@example.com
Specialist advice and support – Wellbeing Team
The Wellbeing Team work with the Student Hub to provide information, advice and guidance on all matters relating to students' general wellbeing. They offer practical advice and support, as well as access to self-help materials.
No appointments are necessary - they're based in the Student Hub so students can pop in to speak to somebody in confidence, but can also contact the team to arrange an appointment time, if preferred. Tel: 023 8201 3427, email: firstname.lastname@example.org. Students can also contact them on live chat, 10am-4pm, weekdays.
University life provides the opportunity to be independent and for your son / daughter to stand on their own two feet, but equally we believe that help should never be far away, so a dedicated student residence management team is on hand 24 hours a day, seven days a week.