Caroline is the university secretary and registrar, heading the Policy, Governance and Information Services. She leads the following areas:
Caroline's earlier roles have included director of policy management; head of quality management; a secondment as strategy policy adviser to the principal, and policy adviser at UUK. She is an experienced member of external review panels and has worked for the Quality Assurance Agency (QAA) and internationally for the European Universities Association. Her doctoral research was in higher education policy.
Caroline is a member of the University's Vice-Chancellor's group, and senior management team, and a full member of many of its academic and management committees.